* Toll Charges are included in the price quoted
* Parking charges are extras and to be paid by customer directly to the driver
* The booking will be for a particular cab category (Sedan/Hatchback/etc.) and we do not commit on providing the preferred cab (Etios, Dzire etc.)
* We do not commit on particular fuel type vehicle like Petrol or Diesel. Cab will be provided on the basis of availability
* Limited Kms are provided in each Drop Package and Extra Km charges are applicabe beyond
* Driver shall wait for 30 min. Post that booking will be marked as No Show and it will be non-refundable.
* Waiting charges would be applicable after the cab reaches the boarding point. The first 15 minutes are free but post that the charge is Rs.50/- per 30 minutes will be applicable
* The AC will remain switched off in hilly areas and in all the places where the car is not in running position
* Due to traffic or any other unavoidable reason, pickup may be delayed by 30 mins and Customer to cooperate with the delay
* Driver details will be shared up to 5 hrs prior to departure.
* If booking is made within 24 hrs of departure time, then driver details will be shared up to 1 hr before departure.
* You are not allowed to take pets with you inside the cab
* Hire Innova Cabs, will not be held responsible for any cancellation and delay of service in case of any natural calamity, agitation or strike, traffic jam or road blockage, etc.
* In the event of cancellation of a cab trip, Hire Innova Cab's liability will be limited only to the extent of refunding the sum paid by the Customer
* Customer Him/Herself is solely responsible for managing your own travel schedule.
* Hire Innova Cabs will not be liable for any compensation if you happen to miss your scheduled flight, train or bus due to delay pickup, traffic jam or delay due to any other reason during the trip
* In case of partial advance payment, the balance payment of trip needs to be paid in advance at the time of pick-up
* Please collect the receipts from driver for any toll tax, state tax, night charges or extra km paid directly to the driver during the trip. Hire Innova Cabs is not liable to provide invoices for such amount
* Free cancellation within 30 minutes of booking
* 20% penalty for cancellation between 10-15 hours before departure
* No refund for cancellation post departure time
* All the cancellations will be made against the booking Mobile Number provided, so please make sure you call from the same number during the time of cancellation
* Hire Innova Cabs will not be held responsible for any cancellation and delay of service in case of any natural calamity, agitation or strike, traffic jam or road blockage, etc.
* Hire Innova Cabs reserves the right to cancel or change the booking of a vehicle at any point
* Any modifications/amendments to the booking are not allowed by the Customer once it is confirmed
Customer Do's & Dont's
* Any physical damage made by customer while travelling will be borne by the cutsomer him/herself
* Keep the cab interios clean: Dont put/spill any eatables etc inside the cab
* Keep the cab exteriors clean: Dont spit Pan/gutkha etc while driving and dont let it fall on the doors
* Any decoration done to the cab, cleaning charges will be applicable
* Our Cabs are not allowed to travel in areas/locations those are restricted by private or Govt bodies
HIRE INNOVA - A Unit of CSR Cab Services Pvt Ltd ., is head quartered and operated from Bangalore city
Competitive pricing, Well mannered drivers, proficient administration and customer comfort are the enough reasons for you to reach us. Our endeavor has been to enhance our services to fit into the needs of our customers
At HIRE INNOVA , our belief is simple – a HAPPY CUSTOMER is a HAPPY US